mosaic mural ordering procedure

For more information about our mosaic murals, or to place an order, please email llg@hakatai.com or call 888-667-2429.

The steps below are an outline of Hakatai's mural ordering procedure:

1.                   You provide image (rough sketch, detailed CAD, photo, etc.), dimensions, installation location details. If you have a particular preference, you may also select mosaics and type of tile cut.

2.                   Price quote is provided with a drawing or sketch of mural for approval.  Quote and drawing generally takes about 3-4 business days.

3.                   Once drawing and quotation is approved, Hakatai collects 50% deposit to begin production.

4.                   A sample section of cut murals may be requested at start of production.  The sample is provided with no additional material or labor charge, but customer is responsible for shipping costs.

5.                   Upon receiving your final design approval and 50% deposit, the lead time is approximately 8 to 12 weeks. This is a general lead time for a typical mural.  Large, fine cut murals may require additional time.  This lead time estimate includes ocean shipment from our factory. Air freight is also available.

6.                   We will notify you when your mural is ready to ship.  At this point, we collect the remaining 50% plus shipping. 

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